- Staffing
- Industries
- Law firms
Sign the client before the firm down the street calls back.
Prospective clients usually contact several firms. Remote intake, reception and paralegal staff let your attorneys stay on billable work while every inquiry is answered, qualified and booked.
Where the hours and the revenue leak.
Missed and late calls
Calls to voicemail during court, meetings or after hours are prospects lost to faster firms.
Attorneys doing admin
Records requests, client updates and file maintenance consume time that should be billed.
Unmeasured intake
Without consistent intake data, you cannot tell which marketing sources produce signed cases.
Seats law firms typically fill.
Client Intake Specialist
Qualifies new inquiries within minutes, gathers the facts your team needs, runs conflict and eligibility checks against your criteria, and books the consultation.
Remote Receptionist
A dedicated receptionist who answers, screens and routes every inbound call, chat and inbox message against your own rules — and logs each one so nothing depends on memory.
Remote Paralegal
Prepares documents, manages case files, tracks deadlines and handles client communication under attorney supervision.
Executive Assistant
Runs the executive's operating rhythm: calendar, meeting preparation, follow-ups, board and investor material, and stakeholder communication.
Accounts Receivable / Payable Specialist
Issues invoices, chases overdue balances, processes vendor bills and keeps your aging reports short — with a polite, persistent cadence your team never has time for.
A personal injury firm after hours
- 01 A prospect submits a form at 7:40 pm after an accident.
- 02 Your remote intake specialist calls back within minutes, runs your qualifying questions and checks conflicts.
- 03 A consultation is booked for the next morning and the intake packet is sent.
- 04 Your attorney arrives to a qualified, documented file instead of a voicemail.
Illustrative example of a typical engagement.
Staff work inside your practice management system under your access controls, on signed confidentiality agreements, and are trained to avoid giving legal advice. All substantive work is supervised by your attorneys.
How we vet and secure every seat →Asked by law firms.
Further reading
The true cost of an in-house receptionist vs. a remote one
Salary is only the start. A line-by-line look at what a front-desk seat really costs — and what you are actually paying for.
How law firms cut intake response time with remote staff
Prospective clients call several firms. The one that responds first, with a clear next step, usually signs the case.
Tell us the seat you cannot keep filled.
Send the role, the hours and the tools. We come back with a written specification, a cost figure and a shortlist timeline — usually within two business days.