Trucks and technicians in the right place, every hour.
Books jobs, builds daily routes, assigns technicians or drivers, and keeps customers updated when plans change.
In field-service and logistics businesses, dispatch is where margin is won or lost — idle time, missed windows and callbacks all start here.
- Book incoming jobs and assign by skill, location and capacity
- Build and adjust routes through the day
- Communicate schedule changes to field staff and customers
- Track job status and close out completed work
- Handle emergency and same-day requests by your rules
- Report daily on jobs completed, delays and callbacks
Not on the list? We screen for your specific stack.
Average completed jobs per field worker
Arrivals inside the promised window
Calls converted to booked jobs
Reported weekly by your Dynamic Empowerment supervisor.
- Week 1Service area, job types and dispatch rules documented
- Week 2Booking and next-day scheduling owned
- Week 3Live same-day dispatch
- Week 4Utilisation and on-time reporting
Full-time (40 h/week) or part-time (20 h/week) seats, aligned to your business hours in US, UK, EU or Australian time zones. Extended-hours and split-shift coverage available for most roles.
Before you hire a dispatcher / scheduler.
Related roles
Ready to put a dispatcher / scheduler in the seat?
Send the role, the hours and the tools. We come back with a written specification, a cost figure and a shortlist timeline — usually within two business days.